Do you ship to my country?
We ship to United States and Canada
I live outside the US. Do I have to pay customs fees?
Currently, we can only ship to Canada. If you live outside the United States, custom and tariff fees may apply according to your country's import laws. These fees are not collected by this company, and this company does not have control of these fees.
When will my backorder ship?
Although we try to maintain inventory of all products in the warehouse, occasionally an item will be backordered. Normally, the product will become available within a week. You will receive an email as soon as the product ships.
Can I change my shipping address?
Unfortunately, you cannot change your shipping address after you submit your order. Orders with physical shipments are immediately sent to the fulfillment agency when they are submitted and our system can no longer retrieve or change them. If your shipment is not successfully delivered it will be returned to the fulfillment warehouse and a credit will be made to your account.
Can I change my shipping method?
Unfortunately, you cannot change your shipping method after you submit your order. Orders with physical shipments are immediately sent to the fulfillment agency when they are submitted and our system can no longer retrieve or change them.
How much will my shipmnent cost?
While we strive to bring you the lowest shipping cost, it is based on a variety of factors. We have competitive shipping rates and the best way to estimate is by adding a product to your cart, select a shipping method, and select the destination in order to see the estimated cost.
I just placed a Pre-Order. When will my order ship?
We like to offer advanced order placement pricing on some of our most popular titles. The benefits of a pre-order is to be the first in line when a product becomes available, usually at a discount. We will ship your order as soon as it becomes available.
|Ground||1-5 business days|
|USPS Parcel Post||1-7 business days|
|USPS Priority Mail||2-3 business days|
|Second Day Air||2 business days|
|Next Day Air||Next business day|
|Standard Ground||1-5 business days|
|Expedited||2-4 business days|
|Express||1-2 business days|